The Resident Benefits Package

What's included

• Tenant Liability Coverage

  Your lease calls for liability coverage, and your package already includes it: $100,000 in tenant liability coverage for the home under our master policy, in place from move-in day, with no application and the same price for everyone. This liability coverage works alongside your renter's insurance policy to protect the property itself, not the contents. Your lease may also require renter's insurance.

  Coverage offered through SureVestor or Rentvine Insurance LLC and subject to actual policy language.

• New for 2027

  Renter's Insurance in Your Portal

  Get renter's insurance right from your resident portal. Apply in minutes with no underwriting delays, get approved instantly, and you're compliant with your lease, plus flexible payment options. Already have your own policy? Just submit it in the portal.

  Insurance offered by Rentvine Insurance LLC. Coverage is subject to actual policy language.

• New for 2027

  Discounted Natural Gas, No Deposit

  We've partnered with Gas South to bring you discounts on your natural gas. Use the following link for a special rate and no deposit: GasSouth.link/SingleFamily

  Or call Gas South at 877-472-4932 to sign up, and mention promo code HOME.

  Available to properties within the Gas South service area.

• Your Resident Portal

  Your lease, your balance, your payments, your maintenance requests - all in one place. Pay rent via ACH, set up autopay, view your documents, and manage your account anytime. It's your home base for everything related to your rental.

• 24/7 Emergency Support

  If something urgent happens - a burst pipe, no heat, a gas leak - you'll always reach a real person, day or night. For non-emergency repairs, submit a request through your portal anytime and our team will get it scheduled. Either way, you're never left wondering who to call.

• Credit Reporting

  Every on-time rent payment gets reported to the credit bureaus. That's money you're already spending, now working to build your credit score.

• Filter Delivery Service

  Correctly sized HVAC filters arrive at your door on schedule. No hunting for the right size at the hardware store, and your system runs more efficiently - which tends to show up on your power bill.

• Utility Connection Concierge

  One call sets up your electricity, gas, cable, and internet - and makes sure you're getting the best available rates. No hunting for phone numbers, no sitting on hold.

• Water Billing Handled

  We manage water billing directly, so there's no separate account to open in your name and no gap in service between residents. Water is the only utility we bill - everything else goes in your name.

• Home Buying Assistance

  Thinking about making the jump to homeownership? Our team includes experienced real estate agents who can help you get there when you're ready.

• Personal Service

  Because our team is small and local, you'll always reach a real person during business hours. Not a call center. Not a voicemail tree. A person who knows your property and can actually help.