Screening Criteria
We believe in full transparency. Here’s exactly how our screening team evaluates every application - and what each score means for you.
How Our Scoring Works
Every application is reviewed by our independent screening team, Resident Research, across 5 areas. Each area receives one of three scores:
Your application is evaluated as a whole. We don't reduce you to a single number or a single metric.
What We Score
Income
Can your household afford the rent?
| Score | Criteria |
|---|---|
| Pass | Gross household income 3x rent or above |
| Conditional | Gross household income 2.5x to 2.99x rent - additional deposits or fees may apply |
| Fail | Gross household income below 2.5x rent |
Everyone earns differently - W-2 employment, self-employment, retirement, government benefits, and beyond. All income must be independently verified, but we accept a range of documentation: paystubs, tax returns, bank statements, offer letters, and 1099s. The fastest way is to connect your bank account through our secure platform during the application. If you're not sure what documentation best reflects your income, reach out before applying or let our screening team know once you've submitted - we'll work with you to figure it out.
Credit
What does your credit profile look like?
| Score | Criteria |
|---|---|
| Pass | Household average credit score 680+ |
| Conditional | Household average credit score 600–679 - additional deposits or fees may apply |
| Fail | Household average credit score below 600 |
We average the credit scores of all adult household members using TransUnion/VantageScore 3.0. Beyond the score itself, we also consider payment history, collections, and debt-to-income ratio. We're focused on where your credit stands today, not just what's happened in the past. If your credit is below our standard, applying with a more qualified co-applicant is an option.
Criminal Background
Each application is individually reviewed.
| Score | Criteria |
|---|---|
| Pass | No relevant conviction history identified |
| Conditional | Conviction history identified - reviewed individually based on nature, severity, and recency |
| Fail | Conviction history that presents a demonstrable risk to resident safety or property |
All adults 18+ undergo criminal background screening. In compliance with fair housing guidelines, we conduct an individualized assessment of each applicant - we do not apply blanket policies. Factors we consider include the nature and severity of the offense, how much time has passed, and what's happened since. Arrests without convictions are not considered.
Eviction History
Have you had a prior eviction?
| Score | Criteria |
|---|---|
| Pass | No eviction history |
| Conditional | Older or disputed eviction - reviewed individually based on timing and circumstances |
| Fail | Recent eviction history that indicates an unresolved pattern |
Eviction records are reviewed in context. We consider how long ago the eviction occurred, the circumstances involved, and your rental history since. A single older eviction with a strong track record afterward won't automatically work against you.
Rental History
How was your experience at your previous home?
| Score | Criteria |
|---|---|
| Pass | Positive landlord references, good standing, stable rental history |
| Conditional | Mixed references or limited rental history - reviewed in context |
| Fail | Outstanding balances owed to a previous property or landlord |
We verify the last two years of rental history by contacting previous landlords and property managers. If you have limited rental history - first-time renter, recent relocation, or transitioning from homeownership - that's taken into account, not held against you. If you're a current homeowner, we can verify that in place of traditional rental history.
What You'll Need to Provide
In addition to the five scored areas above, we verify your identity and collect supporting documentation during the application. Here's what to have ready:
- Valid government-issued photo ID (driver's license, passport, or state ID)
- Social Security number (for screening authorization)
- Proof of income - recent paystubs (2–3 months), employment offer letter, tax returns, or bank statements
- Contact information for your current and previous landlords
- Any supporting documentation for self-employment, alternative income, or special circumstances
Pro tip: Connecting your bank account through our secure verification platform during the application speeds up the process significantly.
Common Questions About Screening
Ready to apply?
Now that you know exactly what we evaluate, start your application online. It takes about 10 minutes, and most decisions come back within 2–3 business days.
READY TO APPLY?
Start Your Application
The application process is quick and entirely online. Most decisions within 2–3 business days.
- Takes about 10 minutes
- Decision within 2–3 business days
- 100% online process
Have questions?
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