The Resident Benefits Package

What's included

• Tenant Liability Coverage

  You know how most landlords require you to go get renter's insurance before you move in? We handle that differently. Your Resident Benefits Package includes $100,000 in tenant liability coverage - so the liability protection your lease requires is already set up and paid for. No shopping around, no extra steps. Just know that this covers the property itself, not your personal stuff - a separate renter's insurance policy would handle that if you're interested.

• Your Resident Portal

  Your lease, your balance, your payments, your maintenance requests - all in one place. Pay rent via ACH, set up autopay, view your documents, and manage your account anytime. It's your home base for everything related to your rental.

• 24/7 Emergency Support

  If something urgent happens - a burst pipe, no heat, a gas leak - you'll always reach a real person, day or night. For non-emergency repairs, submit a request through your portal anytime and our team will get it scheduled. Either way, you're never left wondering who to call.

• Credit Reporting

  Every on-time rent payment gets reported to the credit bureaus. That's money you're already spending, now working to build your credit score.

• Filter Delivery Service

  Correctly sized HVAC filters arrive at your door on schedule. No hunting for the right size at the hardware store, and your system runs more efficiently - which tends to show up on your power bill.

• Utility Connection Concierge

  One call sets up your electricity, gas, cable, and internet - and makes sure you're getting the best available rates. No hunting for phone numbers, no sitting on hold.

• Water Billing Handled

  We manage water billing directly, so there's no separate account to open in your name and no gap in service between residents. Water is the only utility we bill - everything else goes in your name.

• Home Buying Assistance

  Thinking about making the jump to homeownership? Our team includes experienced real estate agents who can help you get there when you're ready.

• Personal Service

  Because our team is small and local, you'll always reach a real person during business hours. Not a call center. Not a voicemail tree. A person who knows your property and can actually help.